Shipping Policy

Shipping Policy

Below you will find the average delivery time for all of our packages:

After placing your order, we typically need 1 to 3 business days to process your order. On weekdays, your order is usually processed within one business day. If you order on Friday evening or over the weekend, it may take a bit longer.

Once your order is processed, it will be shipped. The delivery usually takes 8 to 12 business days.

We strive to make the ordering and delivery process as simple as possible for our customers. If you have any questions or concerns, please do not hesitate to contact our customer service at info@mia-toronto.com.


Placing an Order

Placing an order at Mia Toronto is very easy:

  1. Go to the product page and add the desired item to your shopping cart by clicking "Add to Cart."

  2. Make sure to select the correct variant before proceeding.

  3. Click "Checkout" and enter your correct address details.

  4. Review your details and click "Proceed to Shipping."

  5. On the shipping page, you can verify your shipping information. All shipments are completely free.

  6. Click "Proceed to Payment" and select your preferred payment method.

All payments on Sien Amsterdam are secured with SSL encryption for a safe payment environment.


Available Payment Methods:

  • Klarna (Buy now, pay later)

  • Credit card (AMEX, Mastercard, Maestro, Visa)

  • PayPal

  • EPS

  • Sofort

After selecting your payment method, click "Complete Order." You will be redirected to the payment platform of your choice. Follow the instructions to complete your order.

If you have issues with your order, please contact us at info@mia-toronto.com.


Shipping Costs

We cover the shipping costs for all orders. All of our products are delivered to your home for free – with no minimum order amount.


Order Shipping

Once you’ve found your perfect fashion item on our website, we want you to enjoy it as soon as possible. That’s why we ensure that your order is processed and shipped as quickly as possible.

To keep our prices fair, we collect orders in bulk and ship them once we’ve reached a minimum quantity. This helps us reduce waste and contributes to a more sustainable world. Thank you for your understanding and support for a healthier planet.

Note: Due to high demand, delivery delays may occasionally occur. If you have questions, feel free to reach out to our customer service at info@mia-toronto.com.

Orders with a delivery address within specific postal code areas will automatically be canceled and refunded.

We regret the inconvenience this may cause and thank you for your understanding. We are working on expanding our delivery zones in the future.